faq

Frequently asked questions

How soon will my order ship?


Blank, stock items typically ship within 2-3 business days. Printed bags are often printed to order; therefore please allow 3-5 business days. Transit time is additional and will vary by location.




Are all your bags certified organic?


Yes! The textiles we use are GOTS (Global Organic Textile Standard) certified organic.




Can I return my order if I am dissatisfied?


We're pretty sure you'll be thrilled with the quality of our bags. If you are not satisfied for any reason, please contact us so we can do what we can to make things right.




Can I wash my bag?


All of our non-dyed bags are made from all natural non-prewashed, non-preshrunk fabrics. Therefore we recommend cold water wash and line drying bags to reduce shrinkage. If you do decide to machine wash & dry, please expect shrinkage to occur.




What is the airspeed velocity of an unladen swallow?


African or European?




Do you ship anywhere in the world?


Currently we ship only to the 48 contiguous US states. If you live in Alaska or Hawaii we would be happy to ship on your carrier account number.